General Support

General Support

Welcome to Fido! Now let’s get you hooked up.
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Here’s some helpful info to read over.
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Here's the guide that you've been looking for.
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Here’s everything you need to know if you’ve just changed your phone number.
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Everything you need to know if you've just made a request to port in a phone number.
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There are just too many to remember... 
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Moving? You should read this.
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Sometimes, things happen outside of our control. We get it.
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Do you have the latest Fido My Account app?
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We've put together a list of all of the payment options.
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Here’s a list of frequently asked questions we put together for you.
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Here are some tips to avoid being duped by these jerks.
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Stay connected abroad. Don’t sweat the bill.
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Bringing your phone across the border? If yes, you'll want to read this.
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Want to save or print the full detailed version of your online bill?
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Changing your plan and upgrading your device has never been easier.
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These steps will help you clear your cache & cookies in common internet browsers.
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