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No data since Monday

dmenegon
I'm a participant level 3
I'm a participant level 3

On Monday (around 10am) my phone stopped receiving data. I went online for a solution first, trying a restart then taking out the battery and SIM card for a few minutes to no avail. I called support and they were at a loss and recommended I go to the nearest Fido store to have someone there look at it. I went to the local Fido store and the attendant had no clue but said to go to a cell phone repair place (the one in the same mall). The person at the repair place said there was an Andriod update that has interupted my data service and my phone should update shortly.

 

It's Wednesday now and still nothing. Feeling like I've been brushed off.

 

I have an LG G4 btw...

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