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Jim555
I'm a participant level 3
I'm a participant level 3
Complain to LG directly, pay them $150.00 for flate rate repair and you will get a phone that works. My wife's G4 was glitchy right out of box and refused warranty at 1 month old. Was told corrosion on pins. The guy at LG who took phone looked at all water marks and none were stained. He was surprised and admitted GPS problem with my G5. DO NOT BUY LG!

Jim555
I'm a participant level 3
I'm a participant level 3
Complain to LG directly, pay them $150.00 for flate rate repair and you will get a phone that works. My wife's G4 was glitchy right out of box and refused warranty at 1 month old. Was told corrosion on pins. The guy at LG who took phone looked at all water marks and none were stained. He was surprised and admitted GPS problem with my G5. DO NOT BUY LG!

FidoChristina
Former Moderator
Former Moderator

Hey @betts

 

Have you taken the phone in to a Fido store? Freezing and heating are not usual behaviors for any device so if you've had it for less than a year, I'd definitely take it in to get checked out.

 

You can find the closest store near you by using our Store locator.

 

Keep us posted!