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Hi, 

I'm using Samsung s7 edge, originally it was unlocked phone when I was using it on Fido, my phone suddenly had booting issue so it was given to Samsung under warranty and they changed the board and again I started using it with my fido sim with no issues.

Now I discovered that my phone is locked with fido, other sim wont work, I had a chat with fido customer care and they asked for imei number and gave me unlock code for my phone but that code is not working, anyone knows what the issue is and how to solve it?

thanks,

Rohit

Hi my new usage cycle starts but the problem is it doesnt appear..

So  looking into getting an iPhone se model A1662 which is USA model but will it work with Fido??

Wow

Fido started off well with Fido Roam, USA $5 a day for 10 days, the only draw back was if you spilled into another cycle, now its $7 a day for 15 days, same old if you go into another cycle extra to pay

Just came back from the USA and quite a hefty bill for 3 weeks split over the billing cycle, will have to look at purchasing a throw away phone from Best Buy next time!!!

Then there is Europe now started at $10 a day for 10 days same re billing cycle, now its $12 a day for 15 days same if over billing cycle, as was the case for me, it will certainly be cheaper to but a 10 pound sim card with Data/calls and texts with O2

Fido you certainly know how to scam the customer, the first charges were palatable USA $5 and Europe $10 for 10 days but as I have just said

USA 21 days $167 to use my own plan of Data/calls and text

and 

Netherlands/UK 16 days $218 to use again my own Data/calls and text

Shame on you

My old phone dead, so I am buying a new one at one of the online vendor, but the phone is a global version, can someone tell me if it will work with Fido's network frequency?

Here's what the phone supports:

2G：GSM B2/3/5/8
3G：CDMA EVDO BC0
3G：WCDMA B1/2/4/5/8
3G：TD-SCDMA B34/39
4G：TD-LTE B34/38/39/40/41
4G：LTE FDD B1/2/3/4/5/7/8/12/17/20

Thanks

I have a friend who moved from telus to fido last week and got offered to only pay $100+ upfront for a galaxy s9 on a $70 plan. I have been with fido for a long time how come we don't get offered like these? My friend who just moved last week gets better deals than those who stayed with fido for a long time

How do I register my Spotify Premium bonus?

Hello,

I'm trying to change the first name on my account, which I recently legally changed. I called Fido and the rep told me to fax my Change of Name Certficate to 1-888-290-3436; every time I try to do this online, it fails, so I'm wondering if there is any other option? 

Also, will the change of account name also change the name on call display?

Thank you

hi,

i've been in Tokyo for a few months and I never use my Fido phone. However, I noticed that i've been automatically registered to "Nomade" without my consent. I got an SMS message saying "Allo, ici Fido : Bienvenue à destination! ...". And my bill increased by 12$/month, without my consent!

Please opt me out immediately and reimburse me the previous "Nomade" months. 

Thanks

Julien

I had recently upgraded my plan as well as device (to match the plan upgrade) and although I had received a confirmation email for my plan upgrade, I have yet to received anything about the device upgrade. I made the upgrade over 24 hours ago so I’m not sure what could be wrong? 

The plan has changed without a hiccup, just nothing about the phone I had ordered has come up.