On your phone, press and hold the "1" key for a few seconds.
The first time you access your Voice Messaging service you'll be prompted to create:
You can also get the full details here.
Welcome to the community!
I'm not sure I can answer your actual question, but I can provide some information which might answer what you're experiencing.
It is an older Standard plan (circa 2013) that includes talk, text, and messaging. I dropped the 2GB data addon a couple years ago. However, I do have data enabled for picture messaging (or purchasing data passes).
All voice calls (with the exemption of voLTE and Wifi-calling) and SMS/MMS are sent via the 2G and '3G' networks. The LTE network is strictly for data. If your phone is set to LTE only, it will not be able to make/receive calls normally. Hence the emergency calls only.
I also understand you have data enabled for MMS. While data does indeed need to be enabled for MMS, it is handled differently from other data usage. Have you attempted to use data (other than MMS) on your new phone? Since you do not have a data package anymore, you should receive a text requiring you to purchase a data pass. That said, you probably wouldn't receive that text if your phone settings are set to LTE. For most people the best setting to choose would be GSM/UMTS(WCDMA)/LTE autoconnect.
The MNCs you provided do suggest there is a Fido/Rogers tower capable of LTE in your vincinity. While I do not know whether all post-paid plans are LTE enabled, a moderator recently posted that 'you would also need a LTE data plan' (see here). I suggest you PM a moderator who will then be able to access your account information.
**edit** Since you have data enabled for MMS, you might also consider restricting data for your other apps as well as background backups/updates etc. Most apps would require regular connections to the internet. If you don't have a data plan, you'll constantly receive texts about purchasing data passes. Even if you did decide to purchase a data plan/pass, restricting data on those apps you don't necessarily need to regularly update would save on your data allottment**
Hope this helps
Hi @fufenghe & welcome to the Community.
It takes 2-3 days for the modem to be delivered. In certain cases depending on the address, it can take up to 7 days.
In regards to billing, the billing starts on the order date.
Let me know if you have any other questions!
Welcome to the community.
Thanks for your feedback, we appreciate every opportunity to improve. I'll forward your comments Keep in mind though that I can't guarantee that it'll be possible to use FidoDOLLARS™ for anything else that isn't listed Here
Hi @ana000 & welcome to the Community!
I'm sad to read that your phone isn't working anymore. Good thing you have the device protection though!
The device protection does indeed cover this type of damage. Just be sure to file your claim within 30 days of the incident. You can do so by going here, by calling Asurion at 1-866-327-3399, or by selecting 3 in our self-serve menu by phone.
Let me know if you have any questions.
Hey @Bofh .
If you don't use your services, meaning you don't use data or text or call while you are abroad , even if you have Fido Roam you won't get billed. You don't get charged unless you use the service. You won't get billed simply for connecting to another network . Just make sure that data roaming is turned off in this case since you can't control what Apps are using it in the background.
I reviewed all the scenarios you posted and they are all accurate. Hope this helps.
@FidoPierre he is paying by credit card its in the screenshot he posted.
It look slike he is making the payments manually and missing the due dates thats why its showing a balance brought forward.
@longhaozhi since you are making credit card payments you should consider setting up pre-authorized payments so you do not miss your payment due date.