Hey @Matt90 and welcome to the Community.
We need to go on your account so we can see what happened on your bill.
In the future, you have the option tor reach a representative concerning anything related to your account on our other channels here.
I'm sending you a PM now to get this looked into.
Talk to you soon.
Hey @PingkPong and welcome to the Community!
We sure can
We'll need to access your account to do that, so I'll send you a PM.
In the future, you can also contact us through one of those methods when you have questions directly related to your account.
I'll talk to you soon