I need the easiest way to recover my password to unlock my device. I need help to restart the phone through the manufacturer reset. I can recover my password or this informormation through my e-mail.
If you're unable to recover your device password, you may need to do a hard reset.
The steps to do so vary from one device to another - a quick search in the manual available on the manufacturer's website should help.
If you want to unlock your phone to use on another network, that's something we can help with.
Let us know!
Not sure how many people know who the company Red is but they make some of the nicest video cameras you can buy. Their 8K video camera bodies are about $40,000!USD so they know how to build a camera. Anyways they are introducing the worlds first holographic smartphone and its going to be available on Verizon network in the US. I’n secretly praying Fido might shock the world and carry this device but i’m sure i’m grasping at straws. If i recall list price is about $1595 USD so it’s not an inexpensive choice.
Hello, I am going all around and I'm told it will be my service provider that releases the Android 8.0 (Oreo) update! SO... I have a Galaxy S7, registered with Fido, so, would anyone be able to tell me when the Android 8.0 will come to my Galaxy S7? Thanks!
Just wanted to keep everyone in the loop
Android Oreo has been announced for the S7 and it's coming in May!
All the info can be found on our OS upgrade schedule
***UPDATE: The update is now scheduled for release in June 2018***
Okay - so my fido phone number/postpaid plan has been inactive since around 2014 (I have been without a phone since), not only that but it is also under my mother's name/account.
I am hoping to keep that same number but port it over to a new sim card with a prepaid plan on my own account.
Is this possible?
Welcome to the Community!
To answer your question, yes, it is possible. First, we need the Account Holder to contact us to authorize the migration of the line to prepaid. Once the authorization is provided, we'll be able to transfer the line under your name and complete the migration to prepaid at the same time.
Let us know if you have any questions!
Does fido charge to unlock a phone. If yes how much
Hello there @Rajichh!
Welcome to the community.
As of December 1st, we no longer charge any fees for unlocking requests. All Fido phones are sold unlocked since then, and if you purchased your Fido phone before that, we will unlock it for free.
If you purchased your phone through another carrier, you will need to reach out to them to get your phone unlocked.
When will lg g6 oreo 8.0 update for fido customers?
I have a iPad 6th generation Wi Fi + cellular from Hong Kong. Would like to find this device work with Fido system and cost saving data plan.
The information regarding an unlocked device can be found here.
Our Data Only Plans can be found on this page.
Don't hesitate to reach out through any other channel when you're ready to activate, we'll be happy to help!
I recently got the G6 from Fido, and haven't really talked much on it. But whwnever I make/receive a call, the participant always tells me that he/she cannot hear my voice clearly, or it breaks up. I have used it in the same places/environments where I used my previous G3 without any complaints, so this is not a coverage/area issue definitely.
I would appreciate some more info on this. Anyone else experiencing it? Is it a software/baseband issue or a hardware fault?
What are the possible solutions?
It appears that call quality is a common issue with LG phones. In some cases, others have also noted that call quality was worse in the G6 than in the G3. One thing you might consider trying is to change the Noise Suppression and Call Clarity settings. You should be able to find those settings under: Call settings --> Advanced --> More.
There are conflicting reports as to which position (enabled or disabled) works best. Some people have claimed that enabling the settings solved their issues while others had to disable the settings. You'll just have to test it out for yourself.
@@aqm_android wrote:...Right now, I am standing beside a window on the 3rd floor that overlooks a field, that is, in an open area, and I can see only 2 or 2.5 signal bars..
Do you see those signal levels when you are on a call or when the phone is in standby? Are you trying to make those calls with voice-over-LTE (voLTE) or the traditional '3G' or 2G networks? If you're not using voLTE, the calls can only be transmitted via the UMTS ('3G') or GSM (2G) networks. Phones will likely connect to LTE while in standby, but then have to switch networks when making or receiving calls. You might notice a different in signal strength during calls. Depending on your location relative to the cellular towers, it can be normal for the LTE signal to be lower. It has to do with the differing characteristices of the various frequencies used. I have previously discussed the phenomenon in some earlier posts.
Do you know where the cellular towers are located near location? You can get an idea of your surrounding towers here. If the closest cellular tower is behind your building (ie opposite to the field you're overlooking), standing beside the window will not likely improve signal because the signals have to go through the building to get to your phone. Do you get the same issue outdoors? How about at different locations?
Hope this helps
Can i avail of the Samsung Galaxy S8+ or Samsung Galaxy S9+ this coming mother’s day 2018? How much will be the monthly payment and for how long? How big is the available capacity and what color do
you have? I really like the grey color....
You can check out the pricing and technical specs of our available phones right from here.
The monthly payments will depend on which plan you decide to take with your phone. You can see our price plans on this page.
I hope this helps.
Basically as the title said. When I plug my phone to its charger, it doesn't recharge. It could be plugged for hours and will remain dead.I tried pluging the charger into a different outlet, but no luck. I tried cleaning the cable's connector. Again, no luck.
Anyway, my question is: what's the procedure to get it fixed? Do I contact Google? Do I go to a Fido store? Do I go to a UBreakiFix store? The phone is under warranty.
Man I wish I bought an iPhone instead because dealing with repairs with iPhones is much easier because of the Apple Stores....
We offer a repair and loaner service through the manufacturer warranty, where you can have your phone dropped off at a Fido store and they'll send it off for repair for you.
The advantage of doing it this way is that they can loan you a different device for a $50 refundable deposit.
The loaner phone will most likely not be a Google Pixel, but it may be worth checking out which phones they have available to loan at the store closest to you.
You can check out the stores nearby in our store locator right here.
I hope this helps.