Dear Fido Team, My name is Yolaine Cisneros, and my husband and I have been your clients since we arrived in Canada last October. During these months, we have always received excellent service, and ...
Does anyone know how to file a formal complaint or escalate an issue? I have wasted many hours with customer service along with being forwarded to a manager over the phone and my issue has not bee...
I have been with fido for more than 4 years and a month ago called to claim device coverage under device protection and they are fooling me by saying the IMEI of my device shows them a different devi...
Hello, I just change my phone plan today. I got curious and checked the plans they're offering at BYOP section. I saw a plan that really fits my data usage. Can I switch to that one righ...
I used to have WiFi calling on my iPhone 12, but it has failed since last January. We're processing your Wi-Fi calling registration. You'll get a text when it's done. But the message never came. I ...
...regular basis to this particular type of public humiliation. I slept on it a few days and I'm still very upset and my peers on the Trusts board are planning to follow in suit with my d...
Hello fellow Fido customers, I'm reaching out to this community in sheer frustration and hope that sharing my experience might shed some light on an issue that's been plaguing me for months now. Si...
I am new to Fido Roam, with a BYOB monthly plan that includes Canada-wide calling.
I understand that if I turn on FIDO Roaming when travelling to the USA, I will only be charged $12 CA on those day...