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Activation New SIM card: Old SIM card not valid

Zita01
I'm a participant level 1
I'm a participant level 1

Hello,

I got my new phone and new SIM card a while back and when I went to activate the new SIM card the old SIM card appeared to be not valid even though I just took it off of my fully functioning old phone.  How can I activate my new SIM card?

 

 

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