02-15-2011 11:16 AM
I tried to upgrade to 2.2 and my phone died. Can't even turn it on now. I followed all the instructions and even had my teenage daughter standing over me to make sure I wasn't screwing up. So the phone just died and I am not a happy camper. Right now it's plugged in and there's no charge icon lit. I took out the battary and put it back. Nothing.
Anyone know what happened here?
02-15-2011 03:31 PM - edited 02-15-2011 03:33 PM
Okay I took out everything, sim, sd card, and battery, and put it back in, that did it. The phone works, but no upgrade. I will go through the fourm and read up on things.
The files I dragged over to my sd card originally, use up alot of space, can I safely delete those and start over?
Sorry if this sounds dumb but I am not a tech savvy person, but am very good at following directions and I like to ask questions.
02-16-2011 09:29 AM
Welcome to the Fido Technical community,
Please format your memory card then try to follow the link provided. The question you asked was already posted on a different post please follow this link.
I hope this helps,
02-24-2011 08:09 AM - edited 02-24-2011 08:09 AM
If you had a pattern lock on your Android phone and you're having trouble retrieving your pattern lock your phone will ask you for your gmail account information.
You have 2 options from here:
1- You can either locate you gmail account by visiting http://www.gmail.com
Click on can't access your account?
If you don't remember you can click on Forgot your username and follow the instructions to retrieve your credentials.
Once retrieve use information to unlock your phone.
2- You can go ahead and master reset your phone back to factory settings
CAUTION: This will erase all current content on the device.
Here are the steps:
Turn off your phone, press and hold the Power key until you feel your smartphone vibrate and/or you see the Acer logo screen. Press and hold the volume up and volume down buttons. Use the volume up button to select “Clean boot: Yes”. Press the camera button to confirm.
I hope this helps,