10-24-2012 06:47 PM
I am still collecting as many examples as possible. I will keep you updated with any news I receive.
10-25-2012 12:16 AM
10-29-2012 02:19 PM
Add me to the list. In 3 years with the iPhone 3GS, I don't think I ever exceeded 1 GB in monthly usage, and in my first month with the iPhone 5 I went over 6gb with no change in usage habit. I just was told by a service rep. that they have collected 17 complaints (seems low considering how many there are in this thread alone), and that they would not refund my usage for last month. I was also told I would get no follow up response about the result of Fido's investigation (though I would get a refund if they find a problem). Despite using wi-fi as much as possible, I'm already over 1 gb this month. Something is definitely off. I have turned off location services for most of my apps but the problem persists. Let's get a solution, Fido!
10-29-2012 10:42 PM
10-30-2012 10:34 AM
I also have the same problem. My wife and I went over our data limit once we got the iPhone5 and had never come close to exceeding our limit in the 4 years we had the 3GS. Keep in mind though that this is an Apple iOS problem and not Fido's as there are numerous complaints as well with people with iPhone 4S who upgraded to iOS6 and have seen their data increase after the upgrade.
10-30-2012 02:45 PM
Fido has confirmed that there is no issue. The data issues (where Wi-Fi connected phones are using mobile phone network data) reported in the U.S. do not apply to our OS version.
It is important to note that with the high download / upload speeds with LTE, data may be consumed at a quicker rate.
You can use the Fido My Account App to track your usage directly from your phone.
If you believe that there is an issue, we'd suggest that you bring it to an Apple store to have your phone checked.
10-30-2012 04:57 PM
Wow.... my Iphone 5 reservation is in progress and now this is seriously freaking me out.....
I spoke to a good friend who just got an iphone 5 about few weeks ago through Rogers, he has noticed no extra data charges. He got his phone around oct 2 or 3. with a few days left in the month, he has only used about 2.5 gbs out of 6gbs.
Seems like this issue is random? I don't know, but I am worried, as I cannot afford HUGE bills to pay.... as a result of data overages. I have the 6gb plan. With my Iphone 4 I have never gone over 3 gbs, at most. I have Wifi at work I connect to and home. So I am rarely on 3G.... using data.
10-30-2012 05:48 PM
Last night I reset my phone's cellular usage statistics and I also use an app called Data Wiz. So far today, I have used my phone in the same typical manner as I did with the 3GS, with which I never came close to 1 gb of usage in a month. Today, I have done some light emailing, some texting, reading tweets, and light browsing.
Data Wiz claims I have used 92mb.
The phone itself claims I have sent 25.7 mb of network data and received a whopping 513 mb.
I don't know why there is a discrepancy, and I cannot access the Fido app because of an account change this month. But whether the phone or Data Wiz is accurate, even if I "only" used 92 mb, that is about 20% of what I would use in a month previously. And it isn't even 6 p.m.
It is unacceptable to say there is no issue and go to an Apple store. I didn't buy my phone from Apple. I bought it from Fido. Fido should solve this.
Is Fido suggesting that identical usage behavior on the 3GS will incur far different data usage than the iPhone 5? If so, I find this very deceptive not to mention nonsensical. I am extremely frustrated by this response from Fido -- what is the point of LTE if using it will necessitate going over the data limit?
10-30-2012 07:21 PM
Seriously guys? No issues? Please.
I got my iPhone 5 this past Wednesday afternoon and ensured my counters were set to zero after activating my nanoSIM and setting up the new device. I connected to my home WiFi network. As I was home sick I barely left the house between Wednesday and Sunday, and the few times I did go out I didn't do anything data intensive. Any downloading of app updates, iTunes Match downloads, Rdio downloads, etc were done over WiFi.
On Monday morning I checked my usage at around 8:30 am and noticed that the phone had somehow managed to download approximately 850Mb (!!) of data between Wednesday afternoon and Monday morning, a period of time when the phone was connected to WiFi 95% of the time and was only lightly used when on 3G (there is no LTE in Milton where I live).
Given that my average monthly usage on my iPhone 4S, with regular daily use over 3G, was around 1Gb I'm quite interested to know how my iPhone 5 managed to hit 85% of this amount in 4 days while connected to WiFi.
Perhaps you guys can provide some insight given your claim that no data leakage while connected to WiFi occurs?
I beg to differ.