07-28-2012 02:42 PM
Ive had my phone unblocked Phone & Text Works Fine but I cant connect to the Internet with Fido 3G Network as I used to Overseas using a different provider.
When I connect to a Wi-Fi Network it works.
I've gone through all the Features on my phone and I Can't seem to find how to connect to the internet using the Fido 3G Network although it is the one selected under Mobile Network / Network Operator / Search Network
Hopefully someone can help with this Problem ... I called Fido all they did for me was refer me to this Forum.
08-01-2012 12:28 PM
Welcome to the community!
In order to operate on Fido's network, a handset must be compatible with the 1900 MHz and 850 MHz frequencies. Your phone does function on these frequencies, so it should work just fine.
I would suggest checking that you have the correct APN settings in your phone. You can find the settings in this thread.
To enter a new APN, go to settings > wireless & networks > mobile networks > access point names. Tap the menu button, then select New APN. Once all the info is entered, click menu > save APN. The primary one should have a bullet next to it (green if Gingerbread OS, blue if ICS or JellyBean OS). Make sure that the bullet is highlighted.
Another thing to check would be that your Data Enabled is checked (this is found in settings > wireless & networks > mobile networks).
If you continue to experience issues after verifying all of the above, I'd suggest turning data roaming on to see if it works (sometimes non-Fido phones need to have data roaming enabled sicne they are not on their home network, but as long as you are connected to our network, you will not incur additional roaming data charges).
Let me know how it goes!