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Visitor
MrMan
Posts: 1
Registered: ‎11-30-2010

Acer Liquid E 2.2 Update 3G help!

I have just upgraded my Android phone to the new 2.2 software...and now I cannot use the 3G network! I have tried using different APN's as suggested in other posts, but no dice. I have also tried to re-install the new software, but again, does not fix anything. My last resort was a clean-reset with wiping all my settings and hoping to see that the new software would work, but still, no 3G on my Acer Liquid E. The notification bar shows 3G/E/H/G, depending on my coverage, but it does not show the sent/recieved arrows beside the icon. As well, when I disable the use of the mobile internet, the icon in the status bar still shows. And when I launch my browser, it tells me that there is no internet connection. And finally, when I tried to ping my connection using the *#*#4636#*#* number, and tells me the IP address in not reachable.

My Wi-Fi is fine, my Bluetooth is fine. It is just the 3G that I would like to be fixed! (It's the main reason I have a smartphone!)

Any help as soon as possible please?

 

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Visitor
schnda
Posts: 1
Registered: ‎09-30-2010

Re: Acer Liquid E 2.2 Update 3G help!

hey,

you probably just need to call fido and have them reset your account, and it should work... for about a week.

 I have a similar problem with my htc dream, and now desire, both running 2.2 - my calls and texts would work great, but Internet wouldn't. it seems to cut out about once a week, i call they reset it, and it works again.

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Occasional Collector
shadow
Posts: 2
Registered: ‎10-29-2010

Re: Acer Liquid E 2.2 Update 3G help!

I've been having the same problem on my Acer liquid e after i installer de Android 2.2 from acer canada's website.

Since then i haven't been able to acces the web from my cell since then.

My Wi-Fi works, i see the 3G icon but i don't have any Data transfer arrow anymore....

I called fido and it still not working and submited the issue to Acer Canada....

Did you get any news about fixing this issue?

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Visitor
Crazzarc
Posts: 3
Registered: ‎11-28-2010

Re: Acer Liquid E 2.2 Update 3G help!

I am in the same boat. Upgrade to 2.2 and 2G and 3G have stopped working.

 

Tried several APN, bought new SIM, FIDO reset a few things to no avail.

 

A solution would be fantastic.

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Visitor
Bboehr
Posts: 1
Registered: ‎11-25-2010

Re: Acer Liquid E 2.2 Update 3G help!

Same issue, no 3g, but shows on screen. Only wifi available. Love the new os but no good if I can't use it outside of the office or home.
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Visitor
Crazzarc
Posts: 3
Registered: ‎11-28-2010

Re: Acer Liquid E 2.2 Update 3G help!

DId you get a issue # from acer canada?
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Visitor
Crazzarc
Posts: 3
Registered: ‎11-28-2010

Re: Acer Liquid E 2.2 Update 3G help!

Figured it out. You have to wipe the phone. Go into settings. Go under privacy in location. Select from wipe to default. my 3g works. T
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Frequent Advisor
wkh
Posts: 30
Registered: ‎09-29-2010

Re: Acer Liquid E 2.2 Update 3G help!

For the record that solution only lasts for a few days to a week or so. Fido/Rogers is in total denial there is any large scale problem whatsoever.

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Occasional Collector
shadow
Posts: 2
Registered: ‎10-29-2010

Re: Acer Liquid E 2.2 Update 3G help!

ok people i finaly got the answer.

since i just had my phone it was still on waranty so i got a new Acer liquid e.

And guess what?

I installed the 2.2 OS on my new phone and the data works perfectly.

So the bug was in my phone.

So if u guys just got your phone sent it back to the mobile provider so they can send it to ACER Canada if your phone is on warranty because it's a bug that can't be fixed in the phone. So you have to get a new one and as soon as u get it install the Android 2.2 to see if u have a data connection.

So don't forget that it's the phone that as a bug and not the 2.2 OS.

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Gold Aristocrat
silentbuddha
Posts: 284
Registered: ‎10-02-2010

Re: Acer Liquid E 2.2 Update 3G help!

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