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Occasional Collector
DoeBoye
Posts: 4
Registered: ‎11-26-2010

Wireless Tethering with Acer Liquid E

Hello,

 

I am trying to get Wireless tethering (HotSpot) working with my Acer Liquid E, and cannot seem to make it happen.

 

The phone is running Android 2.2 and fully supports tethering. Devices can see/connect to my wireless hotspot, just no data gets passed (can't actually surf etc on the device connected to the phone).

 

I have the Flex Data plan, which, according to FidoStephen in this post should be fine...

 

Do I need to have something enabled on the account-side to make this work?


Thanks!

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Moderator
FidoJudhy
Posts: 1,781
Registered: ‎11-10-2010

Re: Wireless Tethering with Acer Liquid E

Hello DoeBoye!

Depending on which flexible data option you currently have, it is possible that you cannot use tethering with your device.

I'd suggest that you call in to make sure that your data option enables the tethering feature. If it is not the case, you will be able to have it changed to one that does enable that option.

Hopefully this issue is linked to your services and not to your device and therefore, this will fix it.

Let us know how it goes :smileyhappy:
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Occasional Collector
DoeBoye
Posts: 4
Registered: ‎11-26-2010

Re: Wireless Tethering with Acer Liquid E

Hi! Thanks for the response.

 

Here's the text from the other post I mentioned. Your post contradicts what Stephen posted... Could the policy have been updated?

 

Thanks!

 

<snip>

 

Hi everyone,

 

Just a slight correction - tethering is allowed with all of our data add-ons now ($10 100MB & $25 500MB). And yes, as Paolo had mentioned, you would need the tethering feature in your account in order for it to work.

 

Cheers,

 

FidoStephen

 

</snip>

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Moderator
FidoJudhy
Posts: 1,781
Registered: ‎11-10-2010

Re: Wireless Tethering with Acer Liquid E

Hi DoeBoye,

Sorry for the confusion.

What I meant to say is that if you have one of the new options ($10 100MB & $25 500MB) which came out on August 3rd, then, tethering is included. If you have the old flexible data option (starting at $30 for 500 MB) or the old $25 data option for 500 MB, then, tethering is not included.

Also, although your data option may include tethering, the tethering code might not have been added automatically when the option was added to your services. Therefore, I suggest that you contact us either by chat, phone or e-mail for us to be able to look into it for you and resolved the situation.

I hope this helps.
Click on the thumbs up image description of the photo to like a post or a fellow member of the community.

And don't forget to click Accept as Solution in the options drop-down menu once you've received the answer you were looking for; it'll help our community grow stronger!

Cliquez sur l'image du pouce en l'air description of the photo pour signifier votre appréciation d'un message ou d'un autre membre de la communauté.

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Occasional Visitor
Fausto3185
Posts: 2
Registered: ‎03-01-2012

Re: Wireless Tethering with Acer Liquid E

Hello everyone

I am having the same problem

 

1. The phone is running Android 2.2.2 and fully supports tethering. Devices can see/connect to my wireless hotspot, just no data gets passed (can't actually surf etc on the device connected to the phone).

2. I called Fido yesterday and activate tethering in my account. They told me just turn Off and On, but stayed the same

3. I called Fido againn today and my account is tethering enable, but the person on the phone told me I need to have the latest version of iTunes in my computer in order for tethering to work 

is that correct ??

 

what I am missing?

thanks, Fausto

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Occasional Collector
DoeBoye
Posts: 4
Registered: ‎11-26-2010

Re: Wireless Tethering with Acer Liquid E

Hi Fausto,

 

In my case, it was the Flex Data plan I was on. The symptoms were the same as you (Hot Spot created, devices can see and connect, but no data gets passed). Apparently tethering, for whatever reason, is not allowed on the Flex Data Plan. I switched to the 500MB plan and tethering now works. 

 

There is no technical justification for disabling tethering on the Flex plan (Other then as a way to force users to upgrade), but ah well. It works now (Once I upgraded).

 

HTH.

 

DB

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Occasional Visitor
Fausto3185
Posts: 2
Registered: ‎03-01-2012

Re: Wireless Tethering with Acer Liquid E

thanks DB for your reply and comments, specially some hope.

 

what is your Android version, baseband and build?

 

- I had originally 2.1 with details like:

default android firmware is 2.1-update1, baseband A1-04.01.03, kernel 2.6.29, build Acer_LiquidE_1.100.79_PA_FIDO

 

- I did the first upgrade suggested at http://www.acer.ca/ac/en/CA/content/drivers using update for Eclair 2.1,

now I have android 2.2.2 with details like:

version 2.2.2, baseband A1-05.01.07, build Acer_LiquidE_4.004.12_PA_FIDO on Feb.29, 2012

 

- I also tried the second update for Froyo 2.2 but it failed

 

still having the same problem

and Fido said I have tethering enable

 

thanks again, Fausto

 

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Occasional Collector
DoeBoye
Posts: 4
Registered: ‎11-26-2010

Re: Wireless Tethering with Acer Liquid E

Here you go:

 

version: 2.2

baseband: a1-05.01.05

Acer_LiquidE_4.004.04_PA_FIDO

 

HTH

 

DB

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