12-20-2010 10:46 AM
I'm hoping someone can help me. Using the APN settings I have found here and elsewhere I am successfully using my HTC Hero on Fido. The only thing I'm having problems with is MMS. I can successfully send MMS but it appears they are just going out into the mists of time.
Whether I've sent them to someone else or to myself (as a test) the received report just continually says "status pending".
Any thoughts or ideas on how to fix this?
12-21-2010 03:42 PM
Yes, I can send text messages to myself okay. The report says received and I get the visual notification too.
Are you using a Hero on Fido? If you are and the picture messaging is working for you, what are your APN settings?
Thanks in advance if you can help me.
12-22-2010 10:14 AM
Welcome to the fido technical community,
There is already a discussion of the android's settings on this link above about the same issue:
I have posted the setting for the APN(Access Point Pames) settings there.
12-22-2010 11:47 AM
the answer provided by FidoJonathan is correct, howerver, keep in mind of these 2 important points
1 - make sure you are aware of MMS rate for send & receiving
2 - certain handsets can only handle certain image formats (ie...if your friend takes a picture and it is in PNG format and if your android does not support that image format, you will not be able to see that picture )
The important question is : Does the user need to set up WAP ( Mobile Surfing ) in order for mms to work ?
The second question is : If the user just sets up MMS and Fido Internet profiles and send an MMS will the user get charged data ???
12-23-2010 07:47 AM
The user will not need to setup the WAP in order to send or receive MMS messages. All you need to setup are the 2 APN as mention on the previous link send.
The User is indeed being billed for data when sending or receiving an MMS. Sending or receiving an MMS without a data plan is not supported via Fido Support. Doing so will be at your own risk.
If you need to call customer service to add a data plan. Please advise them you need a Smartphone data plan.
I hope this helps,
12-23-2010 09:44 AM
Thank you FidoJonathan and SilentBuddha for your advice, but I still cannot receive MMS using my Hero 2.1 on Fido.
While the 2 separate APNs system may work on other Androids, it definitely does not on Hero. FidoJonathan, I tried your two APN sesttings multiple times and no sending or receiving MMS. I found this on an android forum:
"NOTE: My old phone (Nokia 5800) used 2 APN definitions, one for internet and another for picture messaging. This DOES NOT WORK on the Hero. You set up a single APN definition for both to get it all working
On the e home screen, press the Menu hardkey and choose Settings. T
Unfortunately, while this worked for this person on a previous version (1.6?), it does not allow me to send mms on Hero 2.1 either.
When I made my first post, I had found a way to send messages modifying the one APN somehow but I've lost the exact formula now and can not even send a message now much less have it be received somewhere.
I'm sure there must be a way to do this and I will continue to seek the solution but need to take a few days off to cook turkey, etc. and restore my sanity.
Please, please, if anyone here with an HTC Hero 2.1 is able to both send and receive picture messages (mms), please post the exact APN settings for me. Thank you.
Happy Holidays to all.
12-23-2010 03:07 PM