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About Fido Services

Ekam
I'm a participant level 2
I'm a participant level 2

Hi!  I changed my phone  and after switching my sim I was trying to make a call and it’s keep saying that this number is not in service. can you help me with this?

1 REPLY 1

FidoCharles
Former Moderator
Former Moderator

Hey @Ekam

 

Welcome to the Community!

 

Is your new phone an official Fido Phone?


If not, is it unlocked?

 

Let us know also if you do a full restart of your phone, does this persist or it connects to the network? Smiley