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Occasional Visitor
smurf120
Posts: 1
Registered: ‎10-19-2010

HTC One S shippment

I have order a HTC One S about 2 weeks ago.  I called the customer service and they said they only indicated the order was sent to proceed.  I wonder what's going on in the warehouse. Why is it taking so long?  My friend who order the same phone on the same day got his phone a week ago. The customer serice told me they don't know what's going on in the warehouse.  How can I check if something went wrong at the warehouse?  

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Moderator
FidoStephane
Posts: 518
Registered: ‎02-10-2011

Re: HTC One S shippment

Hi there smurf120,

 

You can use your phone number as a reference code to track the shipment via UPS's website. If there is not information on their website, you'll need to contact our Solution Center to open an investigation.

 

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