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Discussion Stats
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I’m a mentor
Posts: 54
Registered: ‎11-19-2011
Accepted Solution

Why does Fido need a contact phone number?

I enter my contact number, and it says, "you cannot use a Fido number as your contact number".  I try to submit no phone number, and it says I have to enter my 10 digit contact number.  So I use a non existent 555-555-5555 as I only have the one number that is a Fido number, that is not allowed to be used for Fido contact.    Kind of pointless to request a contact phone number and then not allow me to enter the only number I can be contacted at. 

Former Moderator
Posts: 1,781
Registered: ‎11-10-2010

Re: Why does Fido need a contact phone number?

Hey Spiltbongwater!

The contact number has to be a number other than your cellphone number because it is to be used only if you are unreachable at your Fido number.

If you do not have a contact number, you may enter 111-111-1111 (it's the one I use as I am in the same situation than you).

I hope this helps.
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