Paid more than my balance

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I'm a Participant Level 1 ODIFNEWUSER
I'm a Participant Level 1

Paid more than my balance

I opened my new account and the payment less than I paid.

How do I solve this before the next due date?

 

Which means my billing history is incorrect from the start?

Do I go back to the service centre where I got the plan?

What do I have to have to proof I paid a larger amount with debit?

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Re: Paid more than my balance

Hey @ODIFNEWUSER

 

Welcome to the Community!

 

If you paid more than the required amount then you probably have a negative balance at the moment. Note that this balance will be applied to your next invoice directly.

 

If you want us to have a deeper look at all that you can definitely contact us Smiley

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Re: Paid more than my balance

Hey @ODIFNEWUSER

 

Welcome to the Community!

 

If you paid more than the required amount then you probably have a negative balance at the moment. Note that this balance will be applied to your next invoice directly.

 

If you want us to have a deeper look at all that you can definitely contact us Smiley



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