05-18-2012 12:12 PM
I noticed some dissimilarities between certain maps on the Fido website. The map on the plan information page (http://www.fido.ca/web/page/portal/Fido/MonthlyPla
I was curious and wanted to know which one is correct. The Google Map map is more accurate (you can zoom in), and also shows the coverage as significantly larger than the map under the plan page.
For example, the Google Map shows the City Fido coverage to extend all the way to Orford from Montreal (over 100km), and the plan page map shows the coverage to extend just into the south shore (10km from Montreal).
It's confusing, and I'd like things clarified. Thanks so much.
05-18-2012 12:24 PM
I am not a Fido employe, i am a regular customer like you, however maybe it was not properly explained to you like it was to me, but there have been different "versions" per say of the city fido plan throughout the years. This explains why the different maps you see. I have the city fido map on my account page too, however I am not on that plan any more, so its not clear why the system has that map, maybe people who had the plan once on their account? who knows the logic behind it? however if u had the old city fido, go by the old map, if u have the new city fido, go by the curernt map on the fido.ca monthly plans page.
maybe someone from Fido Social Media Team can chime in on this too?
05-21-2012 12:57 AM
I've also found a third map on the Fido website that seems to be more accurate. I was travelling in the Laurentians this weekend, and had a chance to test it out.
I believe this one is accurate: https://www.fido.ca/cms/pdf/en/City_Montreal_unlim
05-21-2012 01:40 PM
05-22-2012 06:53 PM
there is no accurate vs non accurate map
If u have the classic city fido (before 2007) then one map is valid
if you have the other city fido, the borders are smaller, thus the map is different, plus you can always dial *#123# to see if your in or out of your zone
*#123# -> CF Zone
That is useful to know