Very poor customer service being a customer with fido for almost 5 years never get a call from fido offering a better deal on the otherhand my frnd get good deals ona regular basis with their provider.
Customer service cannot offer a good deal and when the call is transfered to customer retention team they offer u even less than what customer service offer.
Very unhappy with the servise i am regreting why i was with fido for last 5 years
Time to move to a different provider who can value
Bad customer service continue
Customer service is offering a plan which is actually a down grade from what I have right now
This is the way to go for them
No words to describe the disappointment from the provider I have waisted more than 6 years.
Hope they improve otherwise they r going to lose a lot of other customers like me.
Sure u will come to know when u will be in a situation like this
From the past 1 weeks I am trying to make fido understand that when in Dec they had the deal I was not in Ontario so my only option was to call customer service which I called 100 times with no luck bcz it's always busy even went to fido store in Montreal but they said they cannot do anything.
Trust me I am happy to leave fido as well u can enjoy their bad customer service.
On the name of solution when u get deals which are even worst then what u have.