Very poor customer service being a customer with fido for almost 5 years never get a call from fido offering a better deal on the otherhand my frnd get good deals ona regular basis with their provider.
Customer service cannot offer a good deal and when the call is transfered to customer retention team they offer u even less than what customer service offer.
Very unhappy with the servise i am regreting why i was with fido for last 5 years
Time to move to a different provider who can value
Bad customer service continue
Customer service is offering a plan which is actually a down grade from what I have right now
This is the way to go for them
No words to describe the disappointment from the provider I have waisted more than 6 years.
Hope they improve otherwise they r going to lose a lot of other customers like me.
Glad to see you decide to leave. We don't need complainers here as complaining will never get you anywhere.
There were tons of good deal back in Dec. I am very surprised you didn't jump on them as many of my friends got it.
Sure u will come to know when u will be in a situation like this
From the past 1 weeks I am trying to make fido understand that when in Dec they had the deal I was not in Ontario so my only option was to call customer service which I called 100 times with no luck bcz it's always busy even went to fido store in Montreal but they said they cannot do anything.
Trust me I am happy to leave fido as well u can enjoy their bad customer service.
On the name of solution when u get deals which are even worst then what u have.