02-18-2011 03:49 PM
11-28-2011 10:42 PM
So as I lost my phone on the bus yesterday, I went to a Fido store tonight and I wanted to buy just a SIM card using my Fido $s. The rep said no you cannot do this, I asked him are you sure (since I saw this post earlier) and he said "you cannot redeem Fido Dollars for SIM cards". What's the deal here Fido? I still needed the SIM card so I paid in real $s. Should I return my SIM card to that store or call customer service?
11-28-2011 11:53 PM - edited 11-28-2011 11:57 PM
I don't think FidoDollars can be used for buying a SIM Card, just addons and reducing your handset price at signing a new contract. Another question, say I have $70 FidoDollars, can I add Call Display ($7 per month) for 10 months using up all my FidoDollars? Or is the cut off at the "trial period" of 2 months? The restrictions and constraints surrounding FidoDollars is very confusing.
Each month, the Fido Rewards Program enables customers to earn FidoDOLLARSTM that can be used to:
+ Help to upgrade to a new phone for less
+ Pay for the first month or two of an Add-on (available to all monthly plan subscribers with invoice)
+ Purchase prepaid airtime
No mention of SIM Cards, FidoSacha.
12-04-2011 02:27 PM
I have tried for the last few weeks to purchase a $100 prepaid card with my fido dollars without success, as fido.ca was not working. When i called the agent claimed to have transfered the $100 for me .
this seems to be a long time for a site to be down. Could someone confirm if is still not working???
Also, I was told by the agent today the $100 would expire in 30 days if i used my fido dollars?
12-06-2011 02:39 PM
11-16-2012 05:31 AM
I am so frustrated with my cell phone provider to the point that I am seriously thinking of looking at other option for cellular providers. I've been with this company for over 10 years. Their service and support used to be so good. They still have some good people working for them but much fewer now than before. Ever since their sister/parent company merged/acquired them, everything is going downhill.
Not much of a phone selection and they boast about their company dollars. Well I have nearly 400 dollars and when I wanted to use it, I got the same answer of restrictions that other posters on here received. Want a high end phone? Besides the iphone 5, they carry no other manufacturers flagship phones. Want the latest Nokia Lumia 920 or Samsung Galaxy Note II etc? Sorry, you need to go elsewhere. hmmmm
11-16-2012 07:14 PM - edited 11-16-2012 07:15 PM
dont complain! :D someone will erase your comment! :D
and Ive been with them for less than a week and I alreadyy see how they are charging me more minutes than I have actually used.... Ill wait for the montly bill and depending I might go cancel my contract. this is ridiculous. charging people stuff they dont use and not even making an efford to bring some cool phones in their stores... ksdhgskdgh
oh and the iphone 5 is soooooo overrated. even the 4s... iphones cant do half the things other smartphones can do; so i undertand your frusturation......
p.s. i do have an iphone. and i hate it. hope i am switching out of it soon