I can't call anyone

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I’m a connoisseur Millan
I’m a connoisseur

I can't call anyone

Hi, since yesterday whenever i place a call it goes through automated message saying "unfortunately we cannot complete your call as dialed, please check the number again". I've contacted fido rep about it and he told me to

  • Reset the network settings - No effect
  • Reset the device - No effect

I am using iphone 7. Last time when it worked i was playing with iphone codes and generally seeing what was their effect. I might have barred myself from outgoing calls but disabling it doesn't fix the problem.

 

**Edited to add labels***

Accepted Solution

Re: I can't call anyone

Are you able to receive calls and use all other services ( text messaging, data ) 

Everything is working fine but Outgoing calls.

- Which iphone codes were you playing with ? 

Possiblly *#33#, *3001#12345#* 

-How are you dialing the numbers you call ? 

I was dialing numbers normally. Even tried calling 611.

 

However, I had a chat with customer rep since i couln't place a call to them. A simple network reset from your server fixed the problem.

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Re: I can't call anyone

Hey @Millan ,

 

Welcome to the Community ! 

 

We'd love to help with this but I have a few questions first:

- Are you able to receive calls and use all other services ( text messaging, data ) 

- Which iphone codes were you playing with ? 

-How are you dialing the numbers you call ? 


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I’m a connoisseur Millan
I’m a connoisseur
Solution

Re: I can't call anyone

Are you able to receive calls and use all other services ( text messaging, data ) 

Everything is working fine but Outgoing calls.

- Which iphone codes were you playing with ? 

Possiblly *#33#, *3001#12345#* 

-How are you dialing the numbers you call ? 

I was dialing numbers normally. Even tried calling 611.

 

However, I had a chat with customer rep since i couln't place a call to them. A simple network reset from your server fixed the problem.

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Re: I can't call anyone

Awesome, I'm happy to hear it was resolved! @Millan


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