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Occasional Visitor
erkin
Posts: 1
Registered: ‎06-01-2011
Accepted Solution

rates for calling toll free phone

 

I have called a toll free number, and my "pay as you go" account was charged $4 and some change.

Why is that?

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Moderator
FidoStephen
Posts: 927
Registered: ‎02-10-2011

Re: rates for calling toll free phone

Hi erkin,

 

Toll free numbers are billed the same way as a local call.

 

No long distance charges apply for calls to 1-800/1-888/1-866/1-877 numbers. This is true no matter where you are located in Canada at the time of the call. However, please note that airtime charges do apply. 

 

Hope this helps!

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Diamond Emperor
Paolo
Posts: 1,245
Registered: ‎09-17-2010

Re: rates for calling toll free phone

toll free numbers still consume "AIRTIME" but they do not cost long distance. thats why.

I'm NOT a Fido employee, my comments are my own and don't represent the views of this website. If you like my posts, please give it a Thumbs Up
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Occasional Contributor
Biene590
Posts: 3
Registered: ‎03-21-2012

Re: rates for calling toll free phone

Hey, i have the same problem. I have a FIDO Sim Card with "By the minute - 30 cent" price plan. Is there a other better price plan for me?
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Moderator
FidoStephen
Posts: 927
Registered: ‎02-10-2011

Re: rates for calling toll free phone

Hey Biene590,

 

Welcome to the community!

 

You can check out all of the prepaid rates and plans here.

 

 

Click on the thumbs up image description of the photo to like a post or a fellow member of the community.

And don't forget to click Accept as Solution in the options drop-down menu once you've received the answer you were looking for; it'll help our community grow stronger.

Cliquez sur l'image du pouce en l'air description of the photo pour signifier votre appréciation d'un message ou d'un autre membre de la communauté.

Et n'oubliez pas de cliquer Accepté comme une solution dans les options du menu déroulant, lorsque vous aurez obtenu la réponse que vous recherchiez ; cela renforcera notre communauté.
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Regular Visitor
Yoshimi
Posts: 2
Registered: ‎10-23-2010

Re: rates for calling toll free phone

If you call a toll free number during the weekend, are the airtime minutes charged towards the "anytime" minutes or the "evenings/we minutes? It sounds like a silly question, but I was charged "anytime" minutes in the past.

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Former Moderator
FidoJudhy
Posts: 1,781
Registered: ‎11-10-2010

Re: rates for calling toll free phone

Hello Yoshimi!

Calling toll free numbers would go towards the rate applicable at the time of your call. If you are calling during the evenings and weekends, you will have unlimited airtime for the call. If you are calling during the daytime, then, your daytime minutes will be used.

I hope this clarifies :smileyhappy:
Click on the thumbs up image description of the photo to like a post or a fellow member of the community.

And don't forget to click Accept as Solution in the options drop-down menu once you've received the answer you were looking for; it'll help our community grow stronger!

Cliquez sur l'image du pouce en l'air description of the photo pour signifier votre appréciation d'un message ou d'un autre membre de la communauté.

Et n'oubliez pas de cliquer Accepté comme une solution dans les options du menu déroulant, lorsque vous aurez obtenu la réponse que vous recherchiez ; cela renforcera notre communauté!
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