02-02-2011 06:15 PM
These days I receive calls from an ad. company and when I answer the call, only recorded voice is playing.
I contacted the ad. company and asked them to remove my number from their list, but they said my number is not in the list.
And every time the call comes, a popup message box displays "Call Forwarded". So I believe that the calls were forwarded by some other number.
I contacted fido customer service, but they have no method to find out who forward these call to me.
This is really annoying because these calls come several times everyday.
Can anybody know how to solve this problem?
02-02-2011 06:43 PM - edited 02-02-2011 06:43 PM
option 1 : https://www.lnnte-dncl.gc.ca/index-eng
option2 : some phone are able to accept calls from numbers in your phone contact list...however..the tradeoff is self explanatory
option 3 : every company must have a procedure to deal with clients who are receiving harrassing calls and fido is no exception...if the fido customer service agent just plainly told you there is nothing that can be done, i find that hard to believe
option 4 : change your ctn...and see if fido is willing to negotiate the fee....
my apologies if the above options are not happy ones...
02-02-2011 06:46 PM
02-03-2011 12:52 PM
I think you understand what my problem is. And I think only Fido employee can help to find out who forward the calls to my number. But the customer service guy told they can not find out.
If I can find out that number, I will call that number and ask the owner of that number to disable the call forwording to my number.
02-03-2011 01:03 PM
-- Because my number is not in their list, then do not need to regist my number.
I know some cell phones have the function to auto reject specific numbers. You can preset some numbers, when the call comes from these numbers, the phone will reject them immediately and automatically and there will be no UI and Ring present. Maybe I need to buy such a phone.
-- I agree with you that it's hard to believe they have nothing to do. But I can not force them to do anything.
--I have no plan to change the number, because it's not easy to notify everybody who have my number.
Thank you agian for your reply.
02-18-2011 03:31 PM
I am sorry to hear about your problem. I experienced an issue like this once but it finally went away after 2-3 weeks. In all honesty I would recommend to give it a week or 2 more to see if it finally stops. If not your 2 other options are :
1) change your number ( there is a 25$ fee for this but would be waived if you can provide a police report for harassment to Fido)
2) If you do not wish to change your number, you can contact your local law enforcement agency and submit a report for harassment.
Fido currently has to no way to track a incoming number that was forwarded to yours.
03-04-2011 06:16 PM
I am wondering if there is a way to block numbers from calling you for awhile. For example I am receiving 5 to 15 calls per day during the daytime from this number 1-877-786-4567. At first I kept leaving it go to answering machine. Never leaving a message of course. Then I say hey, I have to answer incase of some kind of emergency right. Well there's no one on the other end.. its some kind of auto dialer. Listen folks I am not enjoying this whatsoever. It is having a serious effect on my well being.
Harassed to Heck
03-06-2011 09:42 PM