September 2017
My Fido internet stopped working today. The internet bar says I'm connected however I can't get online. At the same time, a window pops up requiring me to log into to Hitron with a username and password.
I was worried I was hacked, but checked the modem and this is the manufacturer's name.
I tried logging in with my internet name and password and it says 'wrong username'.
Im stuck.
*** Edited to add labels ***
Solved! Go to Solution.