Error: This Spotify account is already associated with another phone number.

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I'm a Participant Level 1 jabraham
I'm a Participant Level 1

Error: This Spotify account is already associated with another phone number.

Trying to link my Spotify account via FidoHub, and receiving the following error message:

 

ATTENTION!
This Spotify account is already associated with another phone number. Try a different account, or create a new one.

 

Any clue on what I can do to fix this? I don't really want to have to make a new Spotify account.

 

 

***Edited to add labels***

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Message 1 of 189
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Moderator
Moderator

Re: 3 ways to activate Spotify Premium

Hey @Mikesw111,

 

Welcome to the Community Smiley 

 

This is happening because we had to transfer your account to a new one to fix some issues. I'll send you a PM and we'll fix it for you! 

 

Talk to you soon. 



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Message 31 of 189
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I'm a Participant Level 1 KevOne92
I'm a Participant Level 1

Re: 3 ways to activate Spotify Premium

Hi there,

 

I am also experiencing this exact problem, can someone give me a PM as well? Thanks!

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Former Moderator FidoManuel
Former Moderator

Re: 3 ways to activate Spotify Premium

You should get a PM in a few minutes @KevOne92 Wink.



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Message 33 of 189
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I'm a Participant Level 1 kingsford
I'm a Participant Level 1

Re: 3 ways to activate Spotify Premium

I'm having the same problem. Please PM me. Also, I was speaking to two different agents through technical support on the phone about this for about half an hour and they had no idea how to fix it. It would be helpful for them to know what's going on as well. I'd appreciate this getting fixed asap as It's already been a big hassle. 

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Message 34 of 189
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Moderator

Re: 3 ways to activate Spotify Premium

Hey kingsford!

 

I'll send you a PM shortly so that we can take a closer look at this with you. Smiley



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I'm a Participant Level 3 Caroca
I'm a Participant Level 3

Re: Error: This Spotify account is already associated with another phone number.

Hi,
Same problem here! Can you post the sollution?
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Message 36 of 189
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Moderator
Moderator

Re: Error: This Spotify account is already associated with another phone number.

Hey @Caroca

 

I'll send you a PM and we can check it out together. Smiley

 

 



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Message 37 of 189
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I'm a Participant Level 1 shazza23
I'm a Participant Level 1

Re: Error: This Spotify account is already associated with another phone number.

Same issue and I've contacted you via phone a cpl times and no one has been able to sort this out. I've lost out on a cpl months of my subscription because of this. Such a hassle for something that should be an incentive to join Fido. Not very impressed yet.

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Message 38 of 189
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Moderator
Moderator

Re: Error: This Spotify account is already associated with another phone number.

Hello @shazza23!

 

I'm sad to learn you are experiencing issues with your Spotify subscription.

 

I'll send you a PM so we can take a closer look at it together. Smiley 

 



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I'm a Participant Level 1 vcvcasfasd
I'm a Participant Level 1

Re: Error: This Spotify account is already associated with another phone number.

Experiencing the same issue with both phones on my plan. Would really be nice if you guys could simply post the solution to the problem as it does not seem like a cornercase occurence at this point.

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Message 40 of 189
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