Error: This Spotify account is already associated with another phone number.

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I'm a Participant Level 1 jabraham
I'm a Participant Level 1

Error: This Spotify account is already associated with another phone number.

Trying to link my Spotify account via FidoHub, and receiving the following error message:

 

ATTENTION!
This Spotify account is already associated with another phone number. Try a different account, or create a new one.

 

Any clue on what I can do to fix this? I don't really want to have to make a new Spotify account.

 

 

***Edited to add labels***

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Former Moderator FidoSamantha
Former Moderator

Re: Error: This Spotify account is already associated with another phone number.

Hey jabraham!

 

Is it possible that you have another line with us that's subscribed to Spotify Premium with the same Spotify account you're trying to use? 



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I'm a Participant Level 1 jaygss
I'm a Participant Level 1

Re: Error: This Spotify account is already associated with another phone number.

Hi, a few days ago I got this text message:
__________________________________
Hi, it's Fido: Here's the update we promised on that billing issue. It's been fixed and your new account number from here on is XXXXXXXXX. Two things: You'll need to register again at fido.ca. And if you've already activated your free Spotify Premium subscription, you may need to re-activate it. Go to bit.ly/ActivateSpotify for instructions.
______________________________

Anyhow, now I can't associate my Spotify account with my phone anymore. Same error as the person who initiated this thread. I guess it is because my account number changed...

How can I disassociate a phone number to a Spotify account to be able to associate my 'new' account number to my spotify account?
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Moderator
Moderator

Re: Error: This Spotify account is already associated with another phone number.

Hey jaygss and welcome to the Community Smiley

 

I'll help you get this sorted out.

 

I'm sending you a PM to get this looked into.

 

Talk to you soon Smiley

 

 

 

 



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I'm a Participant Level 1 the_last_magnus
I'm a Participant Level 1

Re: Error: This Spotify account is already associated with another phone number.

Hi, I am currently having the same problem. Would you mind sending me a PM as well? Thanks Smiley

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Moderator
Moderator

Re: Error: This Spotify account is already associated with another phone number.

Hey the_last_magnus!

 

I'll send you a PM shortly. Smiley



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I'm a Participant Level 1 JG1234
I'm a Participant Level 1

Re: Error: This Spotify account is already associated with another phone number.

Hello! This is also the problem I am having! Can you help me out as well? Thank you.

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Moderator
Moderator

Re: Error: This Spotify account is already associated with another phone number.

Hey JG1234 and welcome to the Comunity Smiley

 

This shouldn't happen.

 

I would like to take a look at your account to make sure everything's OK with your Spotify subscription.

 

I'm sending you a PM to get this looked into.

 

Talk to you soon !!

 

 



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I'm a Participant Level 1 demian
I'm a Participant Level 1

Re: Error: This Spotify account is already associated with another phone number.

 

Hey I'm having this same problem anyway I can get some support

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Moderator
Moderator

Re: Error: This Spotify account is already associated with another phone number.

Hey demain. 

 

I'll send you a PM shortly. Smiley



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