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Community Manager (Retired)
Posts: 70
Registered: ‎09-09-2010

Fido Community Guidelines

[ Edited ]

Our goal is to give you a way to connect with other users for support related to our products and services.

While we have a Community Manager and Moderators, these forums are intended as a peer-to-peer community and, like any public forum, there are basic guidelines/rules everyone is expected to follow to maximize everyone's enjoyment of the community. 


We reserve the right to moderate or remove any and all posts, as well as limit access to this forum for users who repeatedly abuse the Community Guidelines. Please review these guidelines below, as well as the Terms of Use which govern use of the Fido Community Forums. You can also view our Privacy Policy here.


Keep it clean: Use appropriate language and etiquette. Posts which include offensive or inappropriate language, or posts which may be considered rude or offensive, will be removed.


Keep it courteous: Healthy debate is encouraged but we will not permit any attacks, personal or towards a corporation or organization, on this forum.


Keep it on-topic: Any posting that is not relevant to the community, the topic at hand, or to other peoples’ comments, will be removed. Posts that discuss moderator action will be removed.


Keep it legal: Any posting relating to a legal or financial matter will be deleted. Do not post information that is known to be false, fraudulent, deceptive, inaccurate or misleading.


Keep personal info private: Please remember that this forum is public. For your own safety, please do not post any personal information about yourself or third parties (e.g. addresses, phone numbers, or email addresses). If we need to get in touch with you, we will do so via Private Message.


Keep it spam-free: Any posting assumed to be possible spam or overtly promotes any kind of product or service will be removed.  Duplicate or repeat posts, posting the same message in more than one thread, may be removed if it does not contribute to the conversation.


Also note that opinions expressed on this forum are those of their respective contributors only. The views expressed do not necessarily represent or reflect the views of Fido, its management or employees. Fido is not responsible for, and disclaims any and all liability to the fullest extent permitted by law for, the content of comments written by contributors to this forum.

Click on the thumbs up image description of the photo to like a post or a fellow member of the community.

And don't forget to click Accept as Solution in the options drop-down menu once you've received the answer you were looking for; it'll help our community grow stronger!

Cliquez sur l'image du pouce en l'air description of the photo pour signifier votre appréciation d'un message ou d'un autre membre de la communauté.

Et n'oubliez pas de cliquer Accepté comme une solution dans les options du menu déroulant, lorsque vous aurez obtenu la réponse que vous recherchiez ; cela renforcera notre communauté!

Welcome to the Fido Community Forums! A place to discuss questions related to Fido products and services.

To get started, click here.

Be sure to check out our:

Pour nos forums communautaires en français, cliquez ici.