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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 187886 Views
  • 63 replies
  • 22 likes

No Confirmation Email for IPhone 14 Pro Max Order

Hi, On October 3rd, I ordered two I Phone 14 Pro Max on my two lines in the account. When I submitted the order, it was mentioned that I will receive the confirmation email within 24 hr, but I still haven't received any emails, can someone please hel...

Nis2 by • I'm a participant level 1
  • 796 Views
  • 3 replies
  • 1 likes

Back ordered

I've ordered a new phone a month ago now. The day I ordered it, it said they had it stocked.... 2 days later it said it was out of stock and back ordered. I called multiple time and they kept saying I'd receive it "in 3-5 days" and to call back if no...

onizuka by • I'm a participant level 1
  • 1941 Views
  • 8 replies
  • 3 likes

Resolved! eSIM to new Pixel 7

I want to move my eSIM from my Google Pixel 5 to the new Pixel 7 coming tomorrow.I have the eSIM card with the QR code that Fido gave me 6 months ago when I changed to eSIM.Can I delete the eSIM from the 5 and then install it on the 7 without getting...

Microfiche by • I'm a participant level 1
  • 1299 Views
  • 1 replies
  • 0 likes

Celll phone calls are dropping - Mississaua, ON

For at least last 10 days our cell calls are dropping. It happens several time during the day, sometimes even every minute.We have 5 cell phones in our family (iPhones and Androids) and it happens to all of us.What is interesting is the fact that cal...

Zygmunt by • I'm a participant level 2
  • 484 Views
  • 3 replies
  • 0 likes

Resolved! what happens after 18 months of 6gb extra data?

I can't find any information on this (but I'm not really familiar with the Fido site). After the offer of 6 extra gigabytes of data is up, will my account remain as it is now or am I going to find myself paying for a different plan?  

JBwut by • I'm a participant level 2
  • 504 Views
  • 2 replies
  • 0 likes
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