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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 187942 Views
  • 63 replies
  • 22 likes

cant update sim

every guide fido post to update your sim card online is awful and not up to date how do i change it theres no options on your personal fido account or mobile app 

Pixel 7 still not shipped

So I ordered a pixel 7 on black Friday. I waited and received an email saying there will be a delay so I used live chat to see how long the delay would be. I was specifically told my phone was no longer on backorder and in the wearhouse ready for shi...

Nerdz by • I'm a participant level 2
  • 1994 Views
  • 9 replies
  • 3 likes

Resolved! FM Radio disabled after Android 9.0 update

When I purchased my phone last September, I picked the Samsung A8 because it offered offline FM radio (using the NextRadio app). I've used it successfully for all those months...   ...until the last Android update to 9.0, which occured about 2 weeks ...

Arthur210 by • I'm a contributor level 1
  • 18651 Views
  • 15 replies
  • 0 likes

Fido prepaid eSIM?

I am pretty annoyed how Fido treats the prepaid customers. I do have post-paid plan and a prepaid-plan. Since sometime this year you are no longer able to see the balance on the prepaid and can't add credit, this option is just gone, you have to call...

Why is Fido no longer talking to customers

As I type this I am sitting on hold to speak to a live operator for 39 minutes now I called yesterday at 7pm and got a message that offices are closed yet you can call up to 9pm per website fido what is your deal???

WadeWilson by • I'm a participant level 2
  • 576 Views
  • 2 replies
  • 0 likes
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