OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Device Tutorials on Fido.ca
Hey @Community, Have you recently upgraded your device or simply want to learn more about all...
Fido Payment Program® FAQs
Before we go over all the questions you may have, here's what your invoice will...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Resolved! Cancel my reservation
Hi guysCan anybody helps me this issue.I got a reservation for Iphone 14 pro. They charged me 40$ for a reservation. But now I want to cancel that order.I tried to contact with Fido but they said I have to cancel by myself.It's so hard to cancel onli...
Confused whether the promotional credit is for how
i was wondering weathers or not the credit for payment promotion apply to all bills for next month or not
A bit misleading - “Like-New” device
I decided to take advantage of some of the great deals for Fido's CPO iPhone devices. There were some posts about battery health for some of these devices, so I thought I would pay extra for a "like-new" device to avoid this issue. Anxious and excite...
Resolved! Pixel 6a - Poor signal. Replacement equipment exact same problem
Got a Pixel 6a early December - noticed poor quality in calls. Other say I sound quiet fine, but everyone sounds very robotic / I have 400ms talking on a VOIP kinda quality. Contacted tech support - switched to old sim, reset network on my end, and F...
Switching to new iphone
I've had an iPhone 7 since 2018. (Upgraded through Fido & it's all paid off). However, I wanted to purchase an new iPhone through the official Apple website, so would I have to manually update my device on my Fido account or will it automatically det...
