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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 188491 Views
  • 63 replies
  • 22 likes

A Happy Customer :)

I recently moved my cell phone provider from Fido to Rodgers, I did this only because I needed a more affordable plan for use in the US, The transition between providers was not smooth. After visiting 2 Rogers locations (a total of three times over 3...

HappyGal by • I'm a participant level 1
  • 264 Views
  • 1 replies
  • 2 likes

Can't upgrade my phone.

Its been 5 days I been trying to upgrade my phone, still no luck I tried using the app,browser in PC and calling support. But they still could figure out why. I'm at Zero($0.00) balance yet can't upgrade. First agent I was able to talk to said it's a...

MisT by • I'm a participant level 1
  • 484 Views
  • 2 replies
  • 0 likes

Resolved! Activate sim card

I just got my upgraded phone in the mail yesterday with my sim card and I'm having trouble activating the sim card that came for it I am currrently not near a fido store

gunrong by • I'm a participant level 1
  • 2749 Views
  • 3 replies
  • 0 likes

5G Access

So Telus now has given Koodo access to 5G. That means Virgin, Koodo, Public and Freedom all have 5G access. This is a bit pathetic, Fido. This coming from a customer that has been with you for 17 years.

trek604 by • I'm a participant level 1
  • 624 Views
  • 2 replies
  • 2 likes

Beware don't buy a refurbished Iphone from Fido

Buyer beware! I bougth a refurbished Iphone from Fido when I renewed my plan. The problems started just after the 30 days return period. The screen became non responsive on and off and the camera stopped workig properly. After spending hours on the p...

mpapy1 by • I'm a participant level 1
  • 676 Views
  • 2 replies
  • 0 likes
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