OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Device Tutorials on Fido.ca
Hey @Community, Â Have you recently upgraded your device or simply want to learn more about all...
Fido Payment Program® FAQs
Before we go over all the questions you may have, here's what your invoice will...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Missing Accessories - Certified Pre-Owned Phone
We recently purchased a "Certified Pre-Owned" iPhone XR from Fido. The description said it:Comes With EarPods with Lightning Connector, Lightning to USB Cable, USB Power Adapter, DocumentationThe phone eventually arrived, but only included the Light...
Resolved! No love for Huawei?
Huawei P30 Pro is still being upgraded to the newest version of Android but it appears not here in Canada. You'd think Fido never sold this device up until 2021. It seems wrong to stop providing updates and pretend this device doesn't exist. This is ...
Calls disconnects and with no sound
I paid my bill and my Samsung phone is still disconnecting omce i make a call after only a couple seconds, I've updated it and still the same problem. Help!!!!
Resolved! Regarding the ZTE devices.
Hi I'm just curious I was browsing your lists for devices & notice that ZTE devices are no longer offered (which am actually glad plus I recently got ZTE tablet that I don't care much for or need so I regret getting it) is this because of the recent...
