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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 186945 Views
  • 63 replies
  • 22 likes

Preowned 'lightly used' who is Fido kidding?!?

Took a gamble on the IPhone XS Max deal recently offered at a discount with a new 2 year plan. Was going to port my wife's account from another provider as her 2 year old IPhone XR is chronically full. The result? An obviously used phone shipped. Mul...

Received damaged Certified Pre Owned iPhone

I ordered this Certified Pre Owned from Fido and got it today. I was so suprised that the phone is in such a bad condition! Big dents on 4 of the 2 corners. Is this so called "Certified Pre Owned"? Who certified this phone ?? I bought second- hand ph...

skylarsun09 by I'm a participant level 2
  • 1287 Views
  • 5 replies
  • 0 likes

Resolved! iPhone 13 Mini Activation Problem

I decided to upgrade my iPhone 7 to a mini 13. All efforts to activate it with my existing SIM card (including 2 hours of live chat with Fido) failed. Hopefully the exchange goes properly but I'm wondering if anyone else has had similar problems.

GAM49 by I'm a participant level 3
  • 1721 Views
  • 7 replies
  • 0 likes

SMR for Samsung Galaxy S10

Hello, any update on an updated SMR ( April or May ) for the Samsung Galaxy S10 ? It is not helpful that we all just stare at a list without understanding when these things are going to be released. It would be helpful to have the scheduled release d...

tibiptibip by I'm a participant level 2
  • 1060 Views
  • 5 replies
  • 0 likes