OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Device Tutorials on Fido.ca
Hey @Community, Have you recently upgraded your device or simply want to learn more about all...
Fido Payment Program® FAQs
Before we go over all the questions you may have, here's what your invoice will...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Unable to make and receive calls
I have purchased one plus Nord CE 3 lite from India and I am unable to make and receive calls. However, I am able to use mobile data. I have tried all the options following the previous thread , wherein I have tried changing APN settings, changed to ...
Poor level of service! Mediocre!
So I am on my phone since one hour trying to get someone to help me for my voicemail and so far I have been authenticated two times and waiting for the third person to be able to help me for my voicemail. First person took nearly half an hour to be a...
Billing
Hi, my phone plan has suddenly increased by 4 dollars initially it was 44 CAD (without taxes) a month but for the month of January it increases to 48 CAD (without taxes )a month. I tried contacting the customer support service but no one responded. I...
Charged huge amount of account charges.
I have a phone number plan and registered an auto payment. however, the auto payment was invalid for an unknown reason,(the card was working properly, and can pay the register again ). I had to pay the fee and it happens again! I have some issues and...
