Get Started
Get the most out of your community experience
OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Apparently brand loyalty is somewhat meaningless
I have been a loyal Fido customer for approximately 20 years. I upgraded my phone and plan the other day at a price I was happy with and received confirmation emails for both. I then received an email several hours later saying my plan had been chan...
Resolved! Scam calls from Fido's number 18884813436 and Chinese hotline 8668883436
Someone had been trying to spoof calling using the same caller display as Fido number 18884813436. I realized it's a scam as soon as they asked me if I speak Chinese because it wasn't the Chinese Fido hotline. Later in the day they spoof call using...
Done with Fido. Fake loyalty program.
Hi guys. Just want to sharing how am I receiving totally unfair service that compare to other "loyalty customer". As a loyalty customer, I have been with Fido at least 5 years and not using cheap plans. However, recently my brother received a loy...
Can't change to eSIM ?
Trying to change fro physical SIM to eSIM. Have tried over 2 days. I get the code, enter it, then get an error message that 'something went wrong'. What could be the problem ?
Where to find data usage?
I find it incredibly frustrating to see what my Data usage has been for the past 12 months? Where is this on the Fido GUI? Do I need to pay to see this information?
