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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23551 Views
  • 0 replies
  • 8 likes

Resolved! Not connecting to cellular data

I've just returned from my travels. Where I had my phone on airplane mode for about 2weeks. I've not been able to connect to Fido LTE network. I have no internet unless I'm at a place with free wifi.before someone tells me to restart my phone. I've a...

Ravennly by I'm a participant level 3
  • 565 Views
  • 4 replies
  • 0 likes

Resolved! Delete My Account on Fido?

Is it possible to delete a registered online account? I want to change the email address where the bill is sent to. But the new email I want to use is already registered - I registered it the other day (mistakenly) and could't connect any account. So...

kathyy by I'm a participant level 1
  • 1374 Views
  • 3 replies
  • 0 likes

Show another number

Fido has a worst service ever as anytime when I call to my wife she is complaining always it's shows another Indian number . I talked so many time to Fido but never fixed . such a annoying and always my bill is high . 

Bhavin1 by I'm a participant level 2
  • 126 Views
  • 1 replies
  • 0 likes

Cannot receive calls from Fido/Rogers on port

I am not sure where to turn. I moved a number from Fido to a different carrier (Bell). I can currently send and receive texts to anyone. I can make voice calls to anyone. I can recieve incoming calls from Bell, Telus, and landlines but when a Fido or...