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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23588 Views
  • 0 replies
  • 8 likes

Fraud! I need help reporting this!

My parents were at woodside mall and went to the Fido stand to get some Chinese new year red pockets. They do this every year. However the rep had told my dad that he needs to give his ID, his personal information, the names of his dead parents and s...

WendyWC by I'm a participant level 1
  • 198 Views
  • 1 replies
  • 0 likes

LOYALTY

i have been a cust. for 22 years. for the most part ive had a it good with FIDO...until recently. i have attempted, on numerous occassions to upgrade my phone in the past 1-2 months. their app appears to have a glitch as each time i have tried to upg...

muso by I'm a participant level 1
  • 214 Views
  • 1 replies
  • 0 likes

Resolved! Travelling to US

Best option travelling to the US.  My wife and I both with Fido. In states for 10 days

Kamster77 by I'm a participant level 1
  • 1714 Views
  • 6 replies
  • 0 likes

Resolved! Billing - two different billings

Hello.Have recently returned to Fido via their winback promotions in early December. Using the FIDO web portal I can see two invoices; one for the temporary number and a smaller invoice for my ported mobile number.  I was informed by a Fido rep that ...

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bakedcorn by I'm a contributor level 1
  • 380 Views
  • 2 replies
  • 0 likes