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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23544 Views
  • 0 replies
  • 8 likes

Resolved! spam/scam calls

Since I switched to Fido a week ago, I’ve had 5 calls from unknown numbers. One call was from somebody called “Likely Spam” in area code 613. Another was from area code 219. One was from 905, and two were from the UK. Since I have no contacts in any ...

swampcritter by I'm a contributor level 1
  • 1294 Views
  • 5 replies
  • 0 likes

SMS texts not delivering - iPhone

A few days ago sms texts stopped working on iPhone, I would get the "not delivered" error. Later that night it started working again, however today, I received a text but when I immediately tried to reply, I got the "not delivered" error. This is spe...

iKevin by I'm a participant level 2
  • 239 Views
  • 2 replies
  • 0 likes

Declined financing

Good evening!I have been a client with Fido for around 7 years and have never had an issue with finance upgrades, I have gotten a new phone pretty much after any contract has ended. As of 3 years ago I added a line for my daughter and  brought her ow...

megan1232 by I'm a participant level 2
  • 409 Views
  • 5 replies
  • 0 likes

Fido Services Samsung S23 and customer services

I am still waiting for THE PRESIDENTS OFFICE CALL AND NOTHING. I RECEIVE A PACKAGE WITH NO LOANER PHONE. I HAAVE ALREADY PUT A FORMAL COMPAINT WITH THE BETTER BUSINESS BUREAU. FIDO WORSE CUSTOMER SERVICES AND TECHNICAL SUPPORT. THEY DONT HAVE NO LOAN...

Willy4 by I'm a participant level 1
  • 161 Views
  • 1 replies
  • 0 likes