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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
I can't make calls due to an outstanding balance but I'm paying gradually. Any help for me?
I can't make calls due to an outstanding balance but I'm paying it gradually. Any help for me.
Resolved! Temporary suspension
Hello, if I suspend my monthly service (not financing program), can I still use the same plan with all the discounts credit applied on my account after resuming the service? And is it $7 a month for freezing or $12? Thanks
Resolved! Temporary Suspension
Hello. If someone temporarily suspends their account, what response do callers or texters receive when they try to contact that number? For example, do callers still get the person's voicemail, or do they hear another message notifying them that the ...
Winback
Hey I'm unable to connect with someone for live chat. I got a call from winback and was wondering if anyone could confirm if this is a legitimate Fido number +1 (833) 447-9898
Lack of Response Regarding Refer Your Friends Program
I am writing to express my extreme disappointment and frustration with the lack of response and action regarding the Refer Your Friends Program. Having been transferred from Virgin Plus in November 2023 and referred by a friend simultaneously, I expe...
