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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23576 Views
  • 0 replies
  • 8 likes

Fake call stating FIDO Promotional offer

I received a call from the number 888 481 3436 stating promotional offer for 28 dollars/month with no roaming, 1000 minutes international talk time, canadawide call/text free, 20 GB internet. They asked two ID proofs and at the end they asked to fix ...

Prepaid Recharge from INDIA

Hello Currently im in india. I have prepaid sim and balance is low. I am not able to reacharge. Can you please tell me how can refill from india

918653023 by I'm a participant level 1
  • 144 Views
  • 1 replies
  • 0 likes

close my mobile account

hi, I want to close my mobile account but I can't contact you in any possible way presented on the site. the operator does not answer.

Nick_192 by I'm a participant level 1
  • 164 Views
  • 1 replies
  • 0 likes

False advertising by Rogers Communications

Googled "pixel 8 pro fido"At the very top of the search result was a row of GOOGLE PIXEL 8 PRO PHONES ALL ADVERTISED AS 24X$26/M ON A TWO YEAR DEVICE PROGRAM WITH FIDO. The SPONSORED advertisement was paid for by Rogers communications. When I contact...

midgebit by I'm a participant level 2
  • 186 Views
  • 1 replies
  • 0 likes