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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Anyone else using 3g/wcdma for voice?
I know most have newer devices and it doesn't matter due to volte - but I'm just wondering if anyone else still on the old tech has noticed a significant reduction in being able to hear the other end, while in the same location? I switched *for* the ...
Bill
I cancelled my fido sim on january 7 I cancelled it before bill but fido send me bill 5$ this is not fear. Please cancel my bill
How to complain against a customer service agent?
Yesterday, I spoke to many agents regarding the network issues in a specific place. I had to talk with them more than 2 hours and ended up my call without any resolution. They were terribly unprofessional, terrible knowledge about the issues and rude...
Fraud
I just became a victim of Fraud. Someone has ordered iPhone 15 Pro Max on my name. When I received it scammer called and represented him as a Rogers. He apologized for the "mistake" and asked to send the phone back. He sent me a UPS sticker and I've...
Resolved! Device
I have been with fido for more than 4 years and a month ago called to claim device coverage under device protection and they are fooling me by saying the IMEI of my device shows them a different device than what i have. I provided them all proofs and...
