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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Support for smartwatch plans
Hi Fido, it's 2024 now; any updates on the smartwatch plans follow-up? I noticed Fido has started to support Esim services several years ago, so the smartwatch, which is based on Esim, should be about to come. I mean, even virgin support it(but it ha...
Resolved! India calls show unknown number everytime
Guys,I've a situation : everytime I call friends/family back at home, India, instead of showing up my number, it's showing various invalid irregular numbers to them each and everytime just like a VOIP call or so. Any idea on this ?
Resolved! Suspicious of being affected by a scam
Hello, today I got a call from a number of Maryland. the guy told me his name is John. however, he told me that since the Rogers or Fido has increased their monthly bill for every clients, they're trying to lessen the cost of every clients. for pulli...
Unable to cancel account
I came as tourist to Canada, for three months. Back in may 2023.First of, I visited a shop of Fido in a mall of North York. The guys there told me that I can select one of the options and it will automatically will be cancelled after 3 months of use....
Resolved! Set up service fee
The website says "pay no setup service fee when you activate any device online", I purchased a byop plan, and got charged with the set up service fee. Will i get that service fee refunded once i actually acitvated the sim in my phone?
