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Our place for general support posts about Fido.
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Conversations

How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23566 Views
  • 0 replies
  • 8 likes

Need my money back

Very disappointed I need someone to solve the issue that Fido made for me. I called 5 times now and 've been waiting. Fido took my information and never solve for me. Lots of my time and Fido is not a good company. I am having an issue but no one hel...

WynD_23 by I'm a participant level 1
  • 131 Views
  • 1 replies
  • 0 likes

Quickly disappearing offers

Today I received an email offer of 125gb data for my phone number. Thirty minutes after I received it, I followed the link, but it bought me to a page with a sad dog saying the page did not exist.A week ago the same thing happened with a different of...

foojin by I'm a participant level 3
  • 102 Views
  • 1 replies
  • 0 likes