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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Blocked by "Link a wireless or residential account" page
On www.fido.ca, I'm blocked by the "Link a wireless or residential account" page?If I enter my account number, it admits that the account is in fact linked.I am already signed in. Let me access my acoount. It's very frustrating.Does anyone know a way...
Bad cell reception in port coquitlam (BC) area
Hi, our cell phone reception in our area and also parts of coquitlam is just absolutely terrible. I have tried resetting the network on my phone, still the same issues. It's a fido phone (iphone XR from 2 years ago). And what's weird is that when I ...
Resolved! Credit department/contact
Hello,I am having issue contacting Fido as my phone has been suspended.I ve been excessively overcharged and I would like this issue to be dealt with as soon as possible. Can you send me the email address of the credit department/manager? As it is ...
Resolved! Prepaid Sim Card Activation
I bought fido prepaid sim card yesterday at The Mobile Shop and paid $10+tax. They said that they do not activate the sim card at store I need to call fido to activate. I called fido and they said they cannot activate the sim over the call go to the ...
Resolved! Its been two years since 5G came out. When will Fido start offering it?
As in the title, 5G started rolling out in January 2020 for Rogers. Its almost 2022, when is Fido going to offer the service?
