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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
USA roaming charges
The roaming charges of $12.00 per day is excessive, and uncalled for. This is simply a cash-grab by Fido (Rogers), and many other cell providers. I can understand high roaming rates outside of North America, but USA roaming in tatmount to thievery. I...
No loaner device during repair
Hi, I've been a Fido customer for over 7 years and finally I need help - when my phone screen got broken and I got no help with a replacement phone, while I paid for Device Protection - they want me to send them my phone by SNAIL MAIL and wait for we...
Very unprofessional chat agent Dharamveer from PEI
I met a Fido agent, name Dharamveer from PEI today. He was not very helpful. I requested him to send me a survey which I never received. I was looking for new plan but the agent didnt have much knowledge about any fido plans. He kept copying and past...
I had the most unprofessional Service today
I am currently in a call with an individual, and I must admit that if I had known he would negatively affect my mood with his lack of concern, I would not have initiated the call. In fact, his handling of the situation is making me contemplate switch...
Fido services
You guys are scammers, making the switch from my former mobile service to Fido was the worst mistake ever!It is extremely important to be transparent with your customers. Especially when they come to your store. I was told my bill will be $34 a month...
