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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23592 Views
  • 0 replies
  • 8 likes

very disappointed with fido service

I am writing to express my dissatisfaction with terrible service from Fido . I am on the line with fido since I moved to fido. I have been with so long will Bell and unfortunately I switched to Fido. I lost a loyalty deal that I had with Bell. Fido o...

rssweets by I'm a participant level 2
  • 2701 Views
  • 10 replies
  • 1 likes

Unable to text android users from iPhone.

For the past couple weeks , I've been unable to message anyone on my contact list that uses android phones.im able to recieve calls and text messages from them but cannot send.Apple did a  full diagnostic on my phone, everything fine ..called Fido co...

DNS42 by I'm a participant level 2
  • 748 Views
  • 7 replies
  • 0 likes

Problems receiving verifications SMSes to 263 area code

Hi, Looking for community experience with an odd issue. I have just switched to Fido with my wife and we have intentionally changed the phone numbers (I have preserved the old ones with my VoIP provider). We have got new phone numbers from 263 area c...

nik_qc by I'm a contributor level 1
  • 1015 Views
  • 12 replies
  • 1 likes

Slow mobile data

Been a Fido customer for about 6 years now and I never had this problem before about 2 months ago data start running slow around 1-3 mbps use to run in-between 30-40 mbps, I'm in a rural area but never had this problem before, even with 3 to 4 bars s...

Vinn24 by I'm a participant level 2
  • 2445 Views
  • 5 replies
  • 1 likes