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How to get your old Community profile back

Hey Community,   Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...

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FidoStephen by Community Manager (Retired)
  • 23546 Views
  • 0 replies
  • 8 likes

Change new line number

I have purchased a tablet with a mobile phone number, but I did not choose the mobile phone number myself. My order is on its way. How can I change the purchased number and choose it myself?

Keyvan22 by I'm a participant level 2
  • 221 Views
  • 2 replies
  • 0 likes

Resolved! Finding the end of my contract date

I logged in to attempt to find the end of my contract date as i believe it has already ended. I searched for answers online and they're seemingly outdated as i can't find such links as "my device" or clicking on "my number".  So simply, how do I find...

njsdiego by I'm a participant level 1
  • 2375 Views
  • 9 replies
  • 0 likes

Resolved! Are there any perks for long time customers?

I've been with Fido since 2006 and I am just curious about this. Are any perk or advantages given to long time customers or is that a thing of the past? I'm not aware of any. I just find it a bit weird because back in the earlier days of Fido I used ...

Leinad by I'm a participant level 2
  • 4500 Views
  • 9 replies
  • 1 likes