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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Not able to connect customer service
I tried to call them but they say there are closed while the website shows they are open everyday. Then i tried to talk through live chat and they are saying due to longer wait time we are not able to assist you!!! Seriously if you can't handle your ...
Website not working
I haven't been able to add the Black Friday deal online! Keeps saying sorry something went wrong!!! I have been trying since last night
How change from LTE to 5G
Hello everyone somebody now how can I change from LTE TO 5G
On-going monthly credit
I can't reach a Fido agent due to the high volume of calls today.I have an on-going monthly credit with no expiration date. So if I change plans due to BF promotions, will this monthly credit be removed?
BF - What a nightmare
Once again BF deals at Fido are completely inaccessible for customers, new or old. Repeat errors, unable to access plan page at all. Looks likeI'll be switching to Freedom or Koodo - since they both have the same deal and I can actually sign up for ...
