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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
wasted 4 hours on fido issue still not resolved!
wasted 4 hours today on fido issue still not resolved! Still on the phone - called in Nov 2023 for a new plan - rep slapped old plan on new plan now have to pay $15 for the old plan - was on 3G while other carriers was offering the same plan with 4G...
6 months later - refund cheque never arrived!!!!!!
I had a negative balance on my bill from October - was told my the staff at the kiosk that it would be mailed to me. Its now April and I haven't received it. I called into CS and they said the cheque hasnt been issued yet (WTF 6 months later??)Yo...
Resolved! Taking FULL advantage of the elderly TLDR; $1,730.19 in long distance charges over a span of 13 months.
TLDR; $1,730.19 in long distance charges over a span of 13 months. I'm posting this on behalf of my mother - i recently discovered this company has been gouging her (what a surprise for a canadian telecom company!). This is a fair warning for those o...
Resolved! Transfer phone line
Hi,I transfered my phone line number from FIDO to another company ,How do I inform to FIDO to stop caculating my bill from transfering date ?
Resolved! Previous Fido agent giving the incorrect information.
Fido agents has been giving me the run around. I had 2 lines that were on special promos 52-20 = $34 per line. My promotion was ending in March of 2024. I contacted the agent and was planning to switch to another plan. But the specialist confirmed th...
